![]() If you can't update or restore your iPhone with the steps above, for instructions on how to put your device in recovery mode and set it up again, click here. Enter your Apple ID password then select Erase. Note: If you have a passcode, you will be prompted to enter your passcode to complete the reset. Select Finish Upload Then Erase or Erase Now. If you wish to restore your settings, email, contacts and. Select Erase All Content and Settings to reset device, then select Continue.ĥ. On the iTunes screen, youll see two options: Set Up as a New iPhone or Restore From a Backup. ![]() Select General, then scroll to and select Transfer or Reset iPhone.Ĥ. If you are facing any sorts of software issues or you to clear everything from your iPhone 5, 5s, 5c, you can put your iPhone into recovery mode. Learn more from the Apple support articles Back up your iPhone and Erase all content and settings on your iPhone.Ģ. Wi-Fi or a wireless data connection is required to re-activate iPhone after a reset. ![]() If you have backed up your device to iTunes or iCloud, you may be able to restore personal data back to iPhone, if desired. After iPhone reboots, it will display the "Connect to iTunes" screen. iPhone will instantly and securely erase all data, and then restore settings to their factory defaults. On the iPhone X and later models, you’ll find the sleep/wake button on the right side of the phone. First, launch iTunes on your PC and ensure you use the latest version. Step 1: Press and hold the Sleep/wake button and the Lower volume button. Note: iPhone cannot be used while data is being erased. Follow these steps to unlock iPhone passcode with iTunes. From the home screen select the Settings app. This will reset all settings to their defaults and erase all data stored on iPhone, including your contacts, messages, and music.ġ. This may seem like drastic advice, but it's possible to use iTunes to perform a complete backup of everything on your iPhone. If you are still having issues with your device, you may need to do a Factory data reset (Master reset). From the home screen, select the Settings app > General > scroll to and select Transfer or Reset iPhone > select Reset > Reset Network Settings > select Reset Network Settings again to confirm. This will delete all network settings, returning them to factory defaults. If you are having connectivity issues, you can try resetting your network settings. Press and quickly release the Volume up button > press and quickly release the Volume down button > press and hold the Side button until you see the Apple logo. If a power cycle/restart does not resolve your issue, perform a soft reset. Simultaneously press and hold the Side button and the Volume up or down button until the slider appears, then select and drag the Power icon to the right. The first step is to power cycle/restart your device. There are multiple ways to reset your device if you are experiencing issues.
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